For small and mid-sized business owners constantly battling tech slowdowns, cyber threats, and AI confusion…
Solve Your #1 Tech and Cybersecurity Bottleneck—And Transform Your Business’s Bottom Line
Without hiring a full IT team, micromanaging vendors, or spending months figuring it out yourself.
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For small and mid-sized business owners constantly battling tech slowdowns, cyber threats, and AI confusion…
Take the 3-Minute Quiz That Exposes the IT Weaknesses Holding You Back
CASE STUDY HIGHLIGHTS
How Sundance Cut Errors by 80% in 60 Days
A growing specialty manufacturer was drowning in disconnected systems and costly errors. Sundance Networks stepped in, mapping workflows and building automation bridges across CRM, production, and shipping. In just 60 days, order times were cut in half, human error dropped by 80%, and customer satisfaction soared. With core systems now integrated and stable, the business is moving toward AI-powered efficiency, backed by a tech partner who understands their big picture.
background:
This specialty manufacturing business was expanding rapidly, but their underlying tech infrastructure couldn’t keep pace. Despite having separate platforms for CRM, production workflows, and shipping logistics, none of the systems were integrated, forcing staff to manually re-enter information and juggle multiple tools just to complete a single order. Their internal IT resources were overwhelmed, and operations were frequently bogged down by delays, miscommunication, and mounting customer complaints. With profitability and service quality on the line, they sought expert support. Sundance Networks, known for integrating tech with a business-first mindset, stepped in to unify and streamline their backend systems without requiring an overhaul of existing platforms.
Challenges & Goals:
The client’s primary struggle was operational disconnection: core systems operated in isolation, causing bottlenecks, duplicate work, and frequent human errors. These issues weren’t just annoying, they were actively costing the business time, money, and customer trust. Sundance Networks identified these pain points as representative of a larger trend across mid-sized firms: outdated tech stacks patched together without strategy. The goal was not just to reduce errors or automate a few tasks, but to create a seamless data flow across departments, enabling faster order fulfillment, real-time visibility, and a foundation for scale.
Process & Strategy:
Sundance launched a rapid transformation plan centered on the “Business-First IT Framework” outlined in their strategy workbook. First, the team mapped the client’s entire data ecosystem, identifying how information should flow from sales through delivery. Rather than replacing systems, they reconfigured existing platforms and built custom automation bridges to ensure real-time syncing between CRM, production, and shipping. Their unique approach (combining operational insight with lightning-fast implementation) meant the client saw results almost immediately. Sundance didn’t just solve tech problems, they solved business problems, reducing system friction and unlocking new efficiencies while preparing the business for future AI integration.
Results:
The transformation was swift and substantial. Order processing time was slashed by 50%, and human errors, once a major source of cost and delay, were cut by more than 80%. Real-time data visibility gave customer service teams the tools to better assist clients, while operational duplication was completely eliminated.
Order processing time cut in half
Over 80% reduction in human error
Thousands saved monthly in labor and correction costs
Improved customer satisfaction with real-time status tracking
Find Out What Your IT Provider Won’t Tell You About Your Security Gaps
CASE STUDY HIGHLIGHTS
How Sundance Recovered a Firm in 72 Hours
When a real estate firm suffered a full network shutdown from a phishing attack, Sundance Networks responded within hours. By isolating threats, restoring systems, and rebuilding their security framework, operations were fully restored in 72 hours. Since then, phishing risk has dropped 90% and zero attacks have succeeded. With AI-driven defense and compliance protocols in place, the firm moved from vulnerable to virtually unbreachable, thanks to Sundance’s strategic tech leadership.
background:
This real estate development firm relied heavily on its digital infrastructure for project timelines, client communications, and internal operations. But without a modern cybersecurity posture, their systems were left vulnerable. After falling victim to a phishing attack that bypassed basic antivirus tools, their entire network was brought to a halt. Emails, documents, and scheduling platforms were locked, and critical deadlines were at risk. They urgently needed an IT partner who could not only fix the immediate damage, but also future-proof their infrastructure. That’s when they turned to Sundance Networks.
Challenges & Goals:
The client faced a devastating situation: their operations were in limbo due to a widespread malware infection that started with a single compromised machine. Their existing cybersecurity defenses were outdated, their staff was untrained in threat awareness, and no zero-trust protocols were in place. This crisis highlighted broader industry vulnerabilities, many professional service firms still rely on reactive IT support, leaving them exposed to rising cyber threats. The firm’s immediate goal was recovery, but their long-term vision was clear: build a resilient, proactive defense that prevents downtime and safeguards client trust.
Process & Strategy:
Sundance Networks’ Cyber Response Team was deployed within hours. First, they quarantined affected devices and restored clean system backups. A full forensic investigation revealed how the breach occurred and ensured all vulnerabilities were closed. The firm’s entire security architecture was overhauled; introducing EDR, 24/7 SOC monitoring, phishing protection, and zero-trust access controls. Staff were also educated with cybersecurity training to reduce human error. Drawing from its Business-First IT Framework, Sundance customized the recovery and defense plan to match the client's high-stakes operational needs and compliance requirements.
Results:
Within 72 hours, the firm was fully operational. Not only was the immediate crisis resolved, but the company’s cybersecurity posture was significantly upgraded. Phishing exposure dropped by 90%, and they’ve reported zero successful attacks since Sundance’s intervention. With AI-driven monitoring and quarterly penetration testing in place, the firm has shifted from crisis mode to confident leadership in tech resilience.
Full system recovery within 72 hours
Zero successful cyberattacks since implementation
90% reduction in phishing exposure
24/7 monitoring and real-time AI threat detection
Uncover Your Business’s #1 Tech Bottleneck Before It Costs You More
CASE STUDY HIGHLIGHTS
How Sundance Fixed PCI Compliance in 10 Days
A regional HVAC and plumbing contractor ignored Sundance’s initial PCI compliance warning until a data breach exposed customer card info and froze their merchant account. Sundance sprang into action, replacing vulnerable systems, segmenting networks, and securing card data. In just 10 days, they restored compliance and protected the business. No further incidents occurred. What began as a costly wake-up call turned into a foundation for secure growth and customer trust.
background:
This regional plumbing and HVAC contractor processes hundreds of customer credit card payments each month, especially during peak seasonal surges. But until recently, their systems lacked basic protections to meet PCI-DSS standards. Despite a prior warning and consultation with Sundance Networks, they initially declined to implement the necessary security upgrades, believing their size made them an unlikely target. Unfortunately, that assumption was costly. A single compromised device exposed customer payment data, triggering fines, service disruptions, and public backlash during a critical winter service period.
Challenges & Goals:
The core challenge was regulatory negligence: their network infrastructure failed to meet payment security compliance, and their team lacked cybersecurity training or protocols. After a breach, they faced immediate consequences, merchant account suspension, public customer complaints, and halted transactions. The goal shifted from optional improvements to urgent remediation. This scenario mirrors a common pattern among small-to-midsize contractors: ignoring compliance until it’s too late. The client needed to restore operational continuity quickly while building long-term safeguards against future risks.
Process & Strategy:
Sundance Networks responded swiftly with its Business-First IT Framework. First, they isolated payment systems from the general network to stop any potential spread. Vulnerable endpoints were replaced with hardened, compliant terminals. Card data was secured using encryption and tokenization. Sundance formalized internal cybersecurity policies, trained staff on handling sensitive data, and oversaw full PCI-DSS audit documentation. The team worked directly with the payment processor to restore merchant services, delivering a complete compliance reset within just 10 days. This wasn’t just IT work, it was reputation management and business continuity recovery under pressure.
Results:
The outcome was a full restoration of payment operations and newly implemented compliance systems that protect the business moving forward. The contractor avoided further customer fallout and has not experienced any security issues since remediation. PCI-DSS standards are now met across all systems, and staff are actively trained in best practices.
Full PCI-DSS compliance restored in 10 days
Merchant account reactivated with no provider switch
No further incidents or customer complaints post-breach
Thousands in fines and downtime avoided going forward